FAQ's
Frequently asked questions
Have a question about our tiles, flooring, or services? You’ll find answers to some of the most common queries below. From showroom visits to delivery details, our FAQs are designed to make your experience with AJ Tiles & Flooring as smooth as possible — or contact us using the link below.
Where is your showroom located?
Our showroom is based in Newry, where you can explore our full range of premium tiles, flooring, and displays from leading European brands.
Do I need an appointment to visit the showroom?
No appointment is necessary — you’re welcome to call in at any time during our opening hours. However, if you’d like dedicated one-on-one advice, we recommend booking a consultation with one of our experts.
Do you offer design advice or consultations?
Yes, our experienced team can help with product selection, layout ideas, and colour coordination to ensure your tiles and flooring perfectly complement your space.
Can I take samples home?
Absolutely. We encourage you to take samples home to see how different tiles and finishes look in your own lighting and setting.
Do you supply both residential and commercial projects?
Yes — we work with homeowners, interior designers, architects, and contractors on both domestic and commercial projects of all sizes.
What brands do you stock?
We proudly stock a curated selection of leading European brands, including Dune Cerámica, EnergieKer, Rock Ceramica, Villa Cerámica, and more — all handpicked for their quality and design excellence.
Can you help with delivery?
Yes, we can arrange delivery across Northern Ireland and beyond. Our team will ensure your order arrives safely and on time.
Do you offer installation services?
While we don’t install tiles directly, we can recommend trusted local installers who share our high standards of workmanship.
How can I get a quote?
You can request a quote in-store, by phone, or by email. Simply share your measurements or project details, and our team will prepare a tailored quotation.
Why choose AJ Tiles & Flooring?
As part of the AJ Family of Businesses — trading in Newry since 1979 — we bring decades of experience, exceptional product knowledge, and a commitment to quality that ensures every customer receives outstanding service and value.